Y-Axis Labels sometimes rendered too tall and narrow

[Steve Harding]

Hello,

I am using Fusion Charts version 3.2.2.2.

I am rendering a Multi-Series 3D Bar Chart.  When there are two or more series, the Y-Axis labels appear okay.  When there is only one in the series, the Y-Axis label is rendered very tall and narrow, which causes wrapping on non-space characters.  Attached is a RTF file showing screenshots and XML.  Can somebody tell me how to resolve this problem?  Thanks.

[Moonmi Sonowal]

Hi Steve,

 

Could please try attaching your chart XML and screenshots again so that we can help you further.

 

Awaiting for your response.

[Steve Harding]

Okay, trying again to attach RTF file.YAxisLabels.rtf

[Moonmi Sonowal]

Hi Steve,

 

We were able to replicate the issue at our end for the earlier version. The issue has been fixed internally for the latest version of FusionCharts. We would hence suggest you to upgrade to the latest version of FusionCharts and avail the possibilities.

 

To download the Evaluation version of FusionCharts Suite XT v3.4.1, please visit the link: http://www.fusioncharts.com/download/

 

Hope this would resolve your issue. If you require any further assistance please do drop us a mail.

 

 

Thanks.

[Steve Harding]

Hello,

I have upgraded FusionCharts to v3.4.1, and after some initial upgrade issues, I have confirmed that the original problem is resolved.

 

However, I also upgraded FusionMaps to v3.4.1 at the same time, and I am now seeing a javascript error within fusioncharts.js whenever I try to reuse the same map more than once.  I searched on the forums, and I am getting the same error as described in the following topic:  http://forum.fusioncharts.com/topic/16047-maps-are-not-displaying-correctly/?hl=offsetwidth.

Has anybody resolved that issue?  Thanks.

[Steve Harding]

Hello?  Is anybody still monitoring this topic?
 

[Vishalika]

Hi Steve,

 

Can you please specify how you are providing the data to the chart rendered, via Data String or Data URL?

 

Awaiting response.

[Steve Harding]

I am using a Data URL and also XML format.  Would it be better if I started a new topic for this issue?

 

I also have a small Visual Studio project that I created that demonstrates the problem.  Should I attach the project?

[Vishalika]

Hi,

 

We were able to replicate the issue from our end. 

 

As a suggestion to resolve this issue you can use the Data String method while providing the data to the chart.

 

For the Data URL method, we are looking into it. Will update you soon.

 

Hope this helps.

Edited December 4, 2014 by Vishalika

[Steve Harding]

Thanks for the reply.  I will be testing a workaround solution that uses DataString and will update this thread.  Unfortunately, it won't be until next week.  Looking forward to your reply also.

[Steve Harding]

Well, I have finally confirmed that my little test application resolves the map problem when using dataString instead of dataUrl.

So, now I still need to convert my website so that it uses the new FusionCharts, the new FusionMaps, convert the maps to using dataString, and make some (hopefully minor) cosmetic changes to some of the data for the charts.

 

But both problems are solved.  Thanks.

[Vishalika]

Hi, 

 

Glad to know that your issue is resolved. 

 

Happy FusionCharting!!!