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shashanks

Upgraded from 3.2.2 to 3.5 and export doesn't work

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Hi,

 

Is there a new WAR file with the new libraries? My exports don't work properly, for export to pdf, png, svg and jpeg. As well, I used to have a 3d pie chart that when right clicked on, would be able to show the 2d version. I've lost that functionality, is there some way to show the 2d version?

 

Thanks,

Shashank

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Hi,

 

Is there a new WAR file with the new libraries? My exports don't work properly, for export to pdf, png, svg and jpeg. As well, I used to have a 3d pie chart that when right clicked on, would be able to show the 2d version. I've lost that functionality, is there some way to show the 2d version?

 

Thanks,

Shashank

Hi Shashank,

 

Please note that we have release export handler files since v3.5. You may download the same with the help of the following link.

Ref.- http://www.fusioncharts.com/extensions/

 

Also, we do not have the right-click context menu option to change the chart type form 2D to 3D or vice-versa. Instead you can use the JS APIs to do the same. Using " chartType(value, options)", you can set the chart type of an instance of FusionCharts.

 
To change the chart type, pass the new chart type as the first parameter to this function. The chart is automatically re-rendered when a new chart type is set. To get the current chart type, call this function without any parameters.
 
Hope this helps. :)

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Great thanks, that worked!

 

One other question. When using funnel charts, I cannot get it to render a streamlined looking chart. If I set the streamlinedData attribute, the chart just shows 'Invalid Data', and if I use useSameSlantAngle, I get a JS error that says ' Uncaught TypeError: Cannot read property 'fontSize' of undefined'. It renders the chart with useSameSlantAngle, but I get the error and therefore am unable to export to png or anything else. 

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Great thanks, that worked!

 

One other question. When using funnel charts, I cannot get it to render a streamlined looking chart. If I set the streamlinedData attribute, the chart just shows 'Invalid Data', and if I use useSameSlantAngle, I get a JS error that says ' Uncaught TypeError: Cannot read property 'fontSize' of undefined'. It renders the chart with useSameSlantAngle, but I get the error and therefore am unable to export to png or anything else. 

Hi,
 
Could you please upgrade your current version to the latest, i.e, FusionCharts Suite v3.6.0 that includes a lot of fixes and improvements on the Funnel chart?
 
 
Hope this helps. :)

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the second link doesn't work, and we can't see the 3.6 version on our corporate download center. It seems it is just streamlinedData that is breaking the funnel chart. Is there some way to make that work? As well, when loading a 2d version, it cuts out the title and caption.

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the second link doesn't work, and we can't see the 3.6 version on our corporate download center. It seems it is just streamlinedData that is breaking the funnel chart. Is there some way to make that work? As well, when loading a 2d version, it cuts out the title and caption.

Hi,

 

Could you please upgrade your current version to the latest, i.e, FusionCharts Suite v3.6.0, that will resolve your reported issue regarding Funnel chart?
 
You can check with the version history from here: http://www.fusioncharts.com/version-history/
 
Also, we have released updated plugins, wrappers and export handlers which can be checked from here: 
 
To avail this licensed release, you would need to re-Download the entire package from the My Orders section of FusionCharts Product Update Center.
PUC URL: www.fusioncharts.com/puc/
 
To download the Evaluation version of FusionCharts Suite XT v3.6.0, please visit the link: 
 
Hope this helps. :)

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Hi,

 

Thanks for that. I was able to upgrade. The packages say 3.5 on the website, but when I download, it is 3.6. 

So the funnel works now, but I am having an issue exporting a world with countries map. I am able to export a us map, and all charts, but not world with countries.

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Yeah i know the version is 3.6, and i have that, but on the download center in the puc tab, it only shows 3.5, but it is actually 3.6.

 

Anyway, here is how i instantiate the map: 

var chart1 = new FusionMaps("maps/worldwithcountries", "chart1Id", "800", "600", "0", "1");

 

and this is xml: 

<map showBorder='1' showLabels='0'  showMarkerLabels='1'  borderColor='000000' baseFont='Verdana' baseFontSize='10' markerBorderColor='000000' markerBgColor='FF5904' markerRadius='6' legendPosition='bottom' useHoverColor='1' showMarkerToolTip='1' animation='0' showShadow='1' showBevel='1' showFCMenuItem='0' showPrintMenuItem='0' exportEnabled='1' exportAtClient='0' exportAction='download' exportFileName='ExportedChart' exportHandler='http://ec2-centralsqa1/sample-application/JSP/ExportExample/FCExporter'  bgcolor='FFFFFF' showCanvasBorder='0' canvasbgColor='FFFFFF'><entityDef><entity internalId='01'  newId='Antigua and Barbuda'/><entity internalId='02'  newId='Bahamas'/><entity internalId='03'  newId='Barbados'/><entity internalId='04'  newId='Belize'/><entity internalId='05'  newId='Canada'/><entity internalId='06'  newId='Costa Rica'/><entity internalId='07'  newId='Cuba'/><entity internalId='08'  newId='Dominica'/><entity internalId='09'  newId='Dominican Republic'/><entity internalId='10'  newId='El Salvador'/><entity internalId='11'  newId='Grenada'/><entity internalId='12'  newId='Guatemala'/><entity internalId='13'  newId='Haiti'/><entity internalId='14'  newId='Honduras'/><entity internalId='15'  newId='Jamaica'/><entity internalId='16'  newId='Mexico'/><entity internalId='17'  newId='Nicaragua'/><entity internalId='18'  newId='Panama'/><entity internalId='19'  newId='St.Kitts & Nevis'/><entity internalId='20'  newId='St.Lucia'/><entity internalId='21'  newId='St.Vincent & the Grenadines'/><entity internalId='22'  newId='Trinidad & Tobago'/><entity internalId='23'  newId='United States'/><entity internalId='24'  newId='Greenland'/><entity internalId='25'  newId='Argentina'/><entity internalId='26'  newId='Bolivia'/><entity internalId='27'  newId='Brazil'/><entity internalId='28'  newId='Chile'/><entity internalId='29'  newId='Colombia'/><entity internalId='30'  newId='Ecuador'/><entity internalId='31'  newId='Falkland Islands'/><entity internalId='32'  newId='French Guiana'/><entity internalId='33'  newId='Guyana'/><entity internalId='34'  newId='Paraguay'/><entity internalId='35'  newId='Peru'/><entity internalId='36'  newId='Suriname'/><entity internalId='37'  newId='Uruguay'/><entity internalId='38'  newId='Venezuela'/><entity internalId='39'  newId='Algeria'/><entity internalId='40'  newId='Angola'/><entity internalId='41'  newId='Benin'/><entity internalId='42'  newId='Botswana'/><entity internalId='43'  newId='Burkina Faso'/><entity internalId='44'  newId='Burundi'/><entity internalId='45'  newId='Cameroon'/><entity internalId='46'  newId='Cape Verde'/><entity internalId='47'  newId='Central African Republic'/><entity internalId='48'  newId='Chad'/><entity internalId='49'  newId='Comoros'/><entity internalId='50'  newId='Cote d Ivoire'/><entity internalId='51'  newId='Democratic Republic of the Congo'/><entity internalId='52'  newId='Djibouti'/><entity internalId='53'  newId='Egypt'/><entity internalId='54'  newId='Equatorial Guinea'/><entity internalId='55'  newId='Eritrea'/><entity internalId='56'  newId='Ethiopia'/><entity internalId='57'  newId='Gabon'/><entity internalId='58'  newId='Ghana'/><entity internalId='59'  newId='Guinea'/><entity internalId='60'  newId='Guinea-Bissau'/><entity internalId='61'  newId='Kenya'/><entity internalId='62'  newId='Lesotho'/><entity internalId='63'  newId='Liberia'/><entity internalId='64'  newId='Libya'/><entity internalId='65'  newId='Madagascar'/><entity internalId='66'  newId='Malawi'/><entity internalId='67'  newId='Mali'/><entity internalId='68'  newId='Mauritania'/><entity internalId='69'  newId='Morocco'/><entity internalId='70'  newId='Mozambique'/><entity internalId='71'  newId='Namibia'/><entity internalId='72'  newId='Niger'/><entity internalId='73'  newId='Nigeria'/><entity internalId='74'  newId='Rwanda'/><entity internalId='75'  newId='Sao Tome and Principe'/><entity internalId='76'  newId='Senegal'/><entity internalId='77'  newId='Seycelles'/><entity internalId='78'  newId='Sierra Leone'/><entity internalId='79'  newId='Somalia'/><entity internalId='80'  newId='South Africa'/><entity internalId='81'  newId='Sudan'/><entity internalId='82'  newId='Swaziland'/><entity internalId='83'  newId='Tanzania'/><entity internalId='84'  newId='Togo'/><entity internalId='85'  newId='Tunisia'/><entity internalId='86'  newId='Uganda'/><entity internalId='87'  newId='Western Sahara'/><entity internalId='88'  newId='Zambia'/><entity internalId='89'  newId='Zimbabwe'/><entity internalId='90'  newId='Gambia'/><entity internalId='91'  newId='Congo'/><entity internalId='92'  newId='Mauritius'/><entity internalId='93'  newId='Afghanistan'/><entity internalId='94'  newId='Armenia'/><entity internalId='95'  newId='Azerbaijan'/><entity internalId='96'  newId='Bangladesh'/><entity internalId='97'  newId='Bhutan'/><entity internalId='98'  newId='Brunei'/><entity internalId='99'  newId='Burma (Myanmar)'/><entity internalId='100'  newId='Cambodia'/><entity internalId='101'  newId='China'/><entity internalId='102'  newId='East Timor'/><entity internalId='103'  newId='Georgia'/><entity internalId='104'  newId='India'/><entity internalId='105'  newId='Indonesia'/><entity internalId='106'  newId='Iran'/><entity internalId='107'  newId='Japan'/><entity internalId='108'  newId='Kazakhstan'/><entity internalId='109'  newId='Korea (north)'/><entity internalId='110'  newId='Korea'/><entity internalId='111'  newId='Kyrgyzstan'/><entity internalId='112'  newId='Laos'/><entity internalId='113'  newId='Malaysia'/><entity internalId='114'  newId='Mongolia'/><entity internalId='115'  newId='Nepal'/><entity internalId='116'  newId='Pakistan'/><entity internalId='117'  newId='Philippines'/><entity internalId='118'  newId='Russia'/><entity internalId='119'  newId='Singapore'/><entity internalId='120'  newId='Sri Lanka'/><entity internalId='121'  newId='Tajikistan'/><entity internalId='122'  newId='Thailand'/><entity internalId='123'  newId='Turkmenistan'/><entity internalId='124'  newId='Uzbekistan'/><entity internalId='125'  newId='Vietnam'/><entity internalId='126'  newId='Taiwan'/><entity internalId='127'  newId='Hong Kong'/><entity internalId='128'  newId='Macau'/><entity internalId='129'  newId='Albania'/><entity internalId='130'  newId='Andorra'/><entity internalId='131'  newId='Austria'/><entity internalId='132'  newId='Belarus'/><entity internalId='133'  newId='Belgium'/><entity internalId='134'  newId='Bosnia and Herzegovina'/><entity internalId='135'  newId='Bulgaria'/><entity internalId='136'  newId='Croatia'/><entity internalId='137'  newId='Czech Republic'/><entity internalId='138'  newId='Denmark'/><entity internalId='139'  newId='Estonia'/><entity internalId='140'  newId='Finland'/><entity internalId='141'  newId='France'/><entity internalId='142'  newId='Germany'/><entity internalId='143'  newId='Greece'/><entity internalId='144'  newId='Hungary'/><entity internalId='145'  newId='Iceland'/><entity internalId='146'  newId='Ireland'/><entity internalId='147'  newId='Italy'/><entity internalId='148'  newId='Latvia'/><entity internalId='149'  newId='Liechtenstein'/><entity internalId='150'  newId='Lithuania'/><entity internalId='151'  newId='Luxembourg'/><entity internalId='152'  newId='Macedonia'/><entity internalId='153'  newId='Malta'/><entity internalId='154'  newId='Moldova'/><entity internalId='155'  newId='Monaco'/><entity internalId='156'  newId='Montenegro'/><entity internalId='157'  newId='Netherlands'/><entity internalId='158'  newId='Norway'/><entity internalId='159'  newId='Poland'/><entity internalId='160'  newId='Portugal'/><entity internalId='161'  newId='Romania'/><entity internalId='162'  newId='San Marino'/><entity internalId='163'  newId='Serbia'/><entity internalId='164'  newId='Slovakia'/><entity internalId='165'  newId='Slovenia'/><entity internalId='166'  newId='Spain'/><entity internalId='167'  newId='Sweden'/><entity internalId='168'  newId='Switzerland'/><entity internalId='169'  newId='Ukraine'/><entity internalId='170'  newId='United Kingdom'/><entity internalId='171'  newId='Vatican City'/><entity internalId='172'  newId='Cyprus'/><entity internalId='173'  newId='Turkey'/><entity internalId='175'  newId='Australia'/><entity internalId='176'  newId='Fiji'/><entity internalId='177'  newId='Kiribati'/><entity internalId='178'  newId='Marshall Islands'/><entity internalId='179'  newId='Micronesia'/><entity internalId='180'  newId='Nauru'/><entity internalId='181'  newId='New Zealand'/><entity internalId='182'  newId='Palau'/><entity internalId='183'  newId='Papua New Guinea'/><entity internalId='184'  newId='Samoa'/><entity internalId='185'  newId='Solomon Islands'/><entity internalId='186'  newId='Tonga'/><entity internalId='187'  newId='Tuvalu'/><entity internalId='188'  newId='Vanuatu'/><entity internalId='189'  newId='New Caledonia'/><entity internalId='190'  newId='Bahrain'/><entity internalId='191'  newId='Iraq'/><entity internalId='192'  newId='Israel'/><entity internalId='193'  newId='Jordan'/><entity internalId='194'  newId='Kuwait'/><entity internalId='195'  newId='Lebanon'/><entity internalId='196'  newId='Oman'/><entity internalId='197'  newId='Qatar'/><entity internalId='198'  newId='Saudi Arabia'/><entity internalId='199'  newId='Syria'/><entity internalId='200'  newId='United Arab Emirates'/><entity internalId='201'  newId='Yemen'/><entity internalId='202'  newId='Puerto Rico'/><entity internalId='203'  newId='Cayman Islands'/></entityDef><data><entity id='United States'  link='j-funnelDrilldownUS' value='8172'  toolText='United States{br}Limited Partner(s): 390{br}Weighted Forecast: $1,172.0M{br}Agg. AUM: $1,928.2B'  />   <entity id='Canada'  link='j-funnelDrilldown-Canada' value='899'  toolText='Canada{br}Limited Partner(s): 16{br}Weighted Forecast: $1.4M{br}Agg. AUM: $1,633.4B'  />   <entity id='Algeria'  link='j-funnelDrilldown-Algeria' value='0'  toolText='Algeria{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.5B'  />   <entity id='Argentina'  link='j-funnelDrilldown-Argentina' value='0'  toolText='Argentina{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.4B'  />   <entity id='Australia'  link='j-funnelDrilldown-Australia' value='300'  toolText='Australia{br}Limited Partner(s): 5{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.5B'  />   <entity id='Austria'  link='j-funnelDrilldown-Austria' value='4'  toolText='Austria{br}Limited Partner(s): 2{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.0B'  />   <entity id='Azerbaijan'  link='j-funnelDrilldown-Azerbaijan' value='0'  toolText='Azerbaijan{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.1B'  />   <entity id='Bahamas'  link='j-funnelDrilldown-Bahamas' value='0'  toolText='Bahamas{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.3B'  />   <entity id='Bahrain'  link='j-funnelDrilldown-Bahrain' value='0'  toolText='Bahrain{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.7B'  />   <entity id='Belgium'  link='j-funnelDrilldown-Belgium' value='1'  toolText='Belgium{br}Limited Partner(s): 1{br}Weighted Forecast: $1.5M{br}Agg. AUM: $1.2B'  />   <entity id='Bermuda'  link='j-funnelDrilldown-Bermuda' value='531'  toolText='Bermuda{br}Limited Partner(s): 8{br}Weighted Forecast: $1.2M{br}Agg. AUM: $1.9B'  />   <entity id='Botswana'  link='j-funnelDrilldown-Botswana' value='0'  toolText='Botswana{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.9B'  />   <entity id='Brazil'  link='j-funnelDrilldown-Brazil' value='75'  toolText='Brazil{br}Limited Partner(s): 3{br}Weighted Forecast: $1.3M{br}Agg. AUM: $1.9B'  />   <entity id='Brunei Darussalam'  link='j-funnelDrilldown-Brunei Darussalam' value='0'  toolText='Brunei Darussalam{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.0B'  />   <entity id='Cayman Islands'  link='j-funnelDrilldown-Cayman Islands' value='23'  toolText='Cayman Islands{br}Limited Partner(s): 2{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.4B'  />   <entity id='Chile'  link='j-funnelDrilldown-Chile' value='0'  toolText='Chile{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.1B'  />   <entity id='China'  link='j-funnelDrilldown-China' value='235'  toolText='China{br}Limited Partner(s): 15{br}Weighted Forecast: $1.7M{br}Agg. AUM: $1,398.6B'  />   <entity id='Cyprus'  link='j-funnelDrilldown-Cyprus' value='0'  toolText='Cyprus{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.6B'  />   <entity id='Denmark'  link='j-funnelDrilldown-Denmark' value='383'  toolText='Denmark{br}Limited Partner(s): 17{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.7B'  />   <entity id='Finland'  link='j-funnelDrilldown-Finland' value='123'  toolText='Finland{br}Limited Partner(s): 13{br}Weighted Forecast: $1.2M{br}Agg. AUM: $1.8B'  />   <entity id='France'  link='j-funnelDrilldown-France' value='355'  toolText='France{br}Limited Partner(s): 7{br}Weighted Forecast: $1.2M{br}Agg. AUM: $1,370.9B'  />   <entity id='Germany'  link='j-funnelDrilldown-Germany' value='305'  toolText='Germany{br}Limited Partner(s): 19{br}Weighted Forecast: $1.4M{br}Agg. AUM: $1,161.3B'  />   <entity id='Greece'  link='j-funnelDrilldown-Greece' value='0'  toolText='Greece{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.3B'  />   <entity id='Iceland'  link='j-funnelDrilldown-Iceland' value='0'  toolText='Iceland{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.3B'  />   <entity id='India'  link='j-funnelDrilldown-India' value='0'  toolText='India{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.6B'  />   <entity id='Ireland'  link='j-funnelDrilldown-Ireland' value='23'  toolText='Ireland{br}Limited Partner(s): 4{br}Weighted Forecast: $1.8M{br}Agg. AUM: $1.4B'  />   <entity id='Israel'  link='j-funnelDrilldown-Israel' value='37'  toolText='Israel{br}Limited Partner(s): 2{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.9B'  />   <entity id='Italy'  link='j-funnelDrilldown-Italy' value='61'  toolText='Italy{br}Limited Partner(s): 3{br}Weighted Forecast: $1.2M{br}Agg. AUM: $1.3B'  />   <entity id='Jamaica'  link='j-funnelDrilldown-Jamaica' value='0'  toolText='Jamaica{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.3B'  />   <entity id='Japan'  link='j-funnelDrilldown-Japan' value='331'  toolText='Japan{br}Limited Partner(s): 22{br}Weighted Forecast: $1.9M{br}Agg. AUM: $1,004.0B'  />   <entity id='Kazakhstan'  link='j-funnelDrilldown-Kazakhstan' value='0'  toolText='Kazakhstan{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.3B'  />   <entity id='Korea (South)'  link='j-funnelDrilldown-Korea (South)' value='605'  toolText='Korea (South){br}Limited Partner(s): 4{br}Weighted Forecast: $1.8M{br}Agg. AUM: $1,444.5B'  />   <entity id='Kuwait'  link='j-funnelDrilldown-Kuwait' value='111'  toolText='Kuwait{br}Limited Partner(s): 3{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.0B'  />   <entity id='Lebanon'  link='j-funnelDrilldown-Lebanon' value='0'  toolText='Lebanon{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.9B'  />   <entity id='Liechtenstein'  link='j-funnelDrilldown-Liechtenstein' value='0'  toolText='Liechtenstein{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.0B'  />   <entity id='Luxembourg'  link='j-funnelDrilldown-Luxembourg' value='0'  toolText='Luxembourg{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.5B'  />   <entity id='Malaysia'  link='j-funnelDrilldown-Malaysia' value='5'  toolText='Malaysia{br}Limited Partner(s): 1{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.8B'  />   <entity id='Mauritania'  link='j-funnelDrilldown-Mauritania' value='0'  toolText='Mauritania{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.4B'  />   <entity id='Mauritius'  link='j-funnelDrilldown-Mauritius' value='0'  toolText='Mauritius{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.2B'  />   <entity id='Mexico'  link='j-funnelDrilldown-Mexico' value='0'  toolText='Mexico{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.1B'  />   <entity id='Namibia'  link='j-funnelDrilldown-Namibia' value='0'  toolText='Namibia{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.2B'  />   <entity id='Netherlands'  link='j-funnelDrilldown-Netherlands' value='673'  toolText='Netherlands{br}Limited Partner(s): 17{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1,515.3B'  />   <entity id='New Zealand'  link='j-funnelDrilldown-New Zealand' value='250'  toolText='New Zealand{br}Limited Partner(s): 1{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.1B'  />   <entity id='Norway'  link='j-funnelDrilldown-Norway' value='204'  toolText='Norway{br}Limited Partner(s): 6{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.7B'  />   <entity id='Oman'  link='j-funnelDrilldown-Oman' value='0'  toolText='Oman{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.1B'  />   <entity id='Pakistan'  link='j-funnelDrilldown-Pakistan' value='0'  toolText='Pakistan{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.9B'  />   <entity id='Panama'  link='j-funnelDrilldown-Panama' value='5'  toolText='Panama{br}Limited Partner(s): 1{br}Weighted Forecast: $1.0M{br}Agg. AUM: --'  />   <entity id='Peru'  link='j-funnelDrilldown-Peru' value='60'  toolText='Peru{br}Limited Partner(s): 2{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.3B'  />   <entity id='Portugal'  link='j-funnelDrilldown-Portugal' value='0'  toolText='Portugal{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.0B'  />   <entity id='Qatar'  link='j-funnelDrilldown-Qatar' value='83'  toolText='Qatar{br}Limited Partner(s): 1{br}Weighted Forecast: $1.9M{br}Agg. AUM: $1.0B'  />   <entity id='Romania'  link='j-funnelDrilldown-Romania' value='0'  toolText='Romania{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.7B'  />   <entity id='Saudi Arabia'  link='j-funnelDrilldown-Saudi Arabia' value='415'  toolText='Saudi Arabia{br}Limited Partner(s): 5{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.3B'  />   <entity id='Singapore'  link='j-funnelDrilldown-Singapore' value='251'  toolText='Singapore{br}Limited Partner(s): 4{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.0B'  />   <entity id='South Africa'  link='j-funnelDrilldown-South Africa' value='0'  toolText='South Africa{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.8B'  />   <entity id='Spain'  link='j-funnelDrilldown-Spain' value='34'  toolText='Spain{br}Limited Partner(s): 3{br}Weighted Forecast: $1.5M{br}Agg. AUM: $1,279.7B'  />   <entity id='Sweden'  link='j-funnelDrilldown-Sweden' value='372'  toolText='Sweden{br}Limited Partner(s): 19{br}Weighted Forecast: $1.5M{br}Agg. AUM: $1.7B'  />   <entity id='Switzerland'  link='j-funnelDrilldown-Switzerland' value='136'  toolText='Switzerland{br}Limited Partner(s): 21{br}Weighted Forecast: $1.5M{br}Agg. AUM: $1,769.9B'  />   <entity id='Taiwan'  link='j-funnelDrilldown-Taiwan' value='18'  toolText='Taiwan{br}Limited Partner(s): 3{br}Weighted Forecast: $1.5M{br}Agg. AUM: $1.8B'  />   <entity id='Thailand'  link='j-funnelDrilldown-Thailand' value='0'  toolText='Thailand{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.7B'  />   <entity id='Trinidad and Tobago'  link='j-funnelDrilldown-Trinidad and Tobago' value='0'  toolText='Trinidad and Tobago{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.8B'  />   <entity id='Turkey'  link='j-funnelDrilldown-Turkey' value='0'  toolText='Turkey{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.5B'  />   <entity id='Uganda'  link='j-funnelDrilldown-Uganda' value='0'  toolText='Uganda{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.8B'  />   <entity id='United Arab Emirates'  link='j-funnelDrilldown-United Arab Emirates' value='596'  toolText='United Arab Emirates{br}Limited Partner(s): 4{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.9B'  />   <entity id='United Kingdom'  link='j-funnelDrilldown-United Kingdom' value='882'  toolText='United Kingdom{br}Limited Partner(s): 43{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1,261.0B'  />   <entity id='Venezuela'  link='j-funnelDrilldown-Venezuela' value='0'  toolText='Venezuela{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.9B'  />   <entity id='Zimbabwe'  link='j-funnelDrilldown-Zimbabwe' value='0'  toolText='Zimbabwe{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.1B'  />   <entity id='Channel Islands'  link='j-funnelDrilldown-Channel Islands' value='0'  toolText='Channel Islands{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.9B'  />   <entity id='Colombia'  link='j-funnelDrilldown-Colombia' value='10'  toolText='Colombia{br}Limited Partner(s): 1{br}Weighted Forecast: $1.0M{br}Agg. AUM: $1.3B'  />   <entity id='Bahamas'  link='j-funnelDrilldown-Bahamas' value='2'  toolText='Bahamas{br}Limited Partner(s): 1{br}Weighted Forecast: $1.1M{br}Agg. AUM: --'  />   <entity id='Costa Rica'  link='j-funnelDrilldown-Costa Rica' value='21'  toolText='Costa Rica{br}Limited Partner(s): 2{br}Weighted Forecast: $1.0M{br}Agg. AUM: --'  />   <entity id='Cyprus'  link='j-funnelDrilldown-Cyprus' value='13'  toolText='Cyprus{br}Limited Partner(s): 1{br}Weighted Forecast: $1.7M{br}Agg. AUM: $1.4B'  />   <entity id='Greenland'  link='j-funnelDrilldown-Greenland' value='1241'  toolText='Greenland{br}Limited Partner(s): 72{br}Weighted Forecast: $1,241.0M{br}Agg. AUM: $1.2B'  />   <entity id='Indonesia'  link='j-funnelDrilldown-Indonesia' value='0'  toolText='Indonesia{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.6B'  />   <entity id='Kazakhstan'  link='j-funnelDrilldown-Kazakhstan' value='0'  toolText='Kazakhstan{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.0B'  />   <entity id='Malta'  link='j-funnelDrilldown-Malta' value='0'  toolText='Malta{br}Limited Partner(s): 1{br}Weighted Forecast: $1.5M{br}Agg. AUM: --'  />   <entity id='Palestine'  link='j-funnelDrilldown-Palestine' value='0'  toolText='Palestine{br}Limited Partner(s): 0{br}Weighted Forecast: --{br}Agg. AUM: $1.9B'  />   <entity id='Puerto Rico'  link='j-funnelDrilldown-Puerto Rico' value='0'  toolText='Puerto Rico{br}Limited Partner(s): 1{br}Weighted Forecast: $1.8M{br}Agg. AUM: --'  />   </data><colorRange><color minValue='0.1' maxValue='10.01' displayValue='$1 - $1' color='DCFFDA' /><color minValue='10.01'  maxValue='50.01' displayValue='$1 - $1' color='9FF3A2' /><color minValue='50.01'  maxValue='100.01' displayValue='$1 - $1' color='4BF251' /><color minValue='100.01'  maxValue='500.01' displayValue='$1 - $1' color='00A606' /><color minValue='500.01'  maxValue='1000.01' displayValue='$1 - $1' color='147A17' /><color minValue='1000.01'  maxValue='100000.01' displayValue='$1 +' color='064E08' /></colorRange></map>

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Hi,

 

Please note that Fusion Charts Export Handler that comes along with FusionCharts Suite XT-3.6.0 has been developed using JDK 1.7, sorry for the error in the previous post.

 

Since you are using version 1.7 of Java the problem you have stated should not arise.

I assume that your problem has arise because Tomcat is not starting with the correct version of Java when running externally.

Please look through the startup scripts carefully to find where it picks up the version of Java to run. You should also check the startup logs to see whether they indicate which version is running.

 

You can check out this link for further deatils:

http://stackoverflow.com/questions/8982730/unsupportedclassversionerror-unsupported-major-minor-version-51-0-unable-to-load

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Hi,

 

We have checked the war file on jdk 1.7.0_01, its running fine on our side.

 

Could you post the full log section - including the log entry with the error message itself.

 

Have you looked through the logs to see what it says about which version of Java it's using?

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SEVERE: ContainerBase.addChild: start:

org.apache.catalina.LifecycleException: Failed to start component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/fusioncharts]]

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:152)

                at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:812)

                at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:787)

                at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:607)

                at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:932)

                at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:723)

                at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:470)

                at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1329)

                at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)

                at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)

                at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)

                at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:389)

                at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:334)

                at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1041)

                at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:774)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1033)

                at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:291)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.core.StandardService.startInternal(StandardService.java:443)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:727)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:621)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:322)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:450)

Caused by: java.lang.UnsupportedClassVersionError: com/fusioncharts/exporter/servlet/FCExporter : Unsupported major.minor version 51.0 (unable to load class com.fusioncharts.exporter.servlet.FCExporter)

                at org.apache.catalina.loader.WebappClassLoader.findClassInternal(WebappClassLoader.java:2824)

                at org.apache.catalina.loader.WebappClassLoader.findClass(WebappClassLoader.java:1150)

                at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1645)

                at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1523)

                at org.apache.catalina.startup.WebAnnotationSet.loadApplicationServletAnnotations(WebAnnotationSet.java:108)

                at org.apache.catalina.startup.WebAnnotationSet.loadApplicationAnnotations(WebAnnotationSet.java:58)

                at org.apache.catalina.startup.ContextConfig.applicationAnnotationsConfig(ContextConfig.java:358)

                at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:899)

                at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:322)

                at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)

                at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)

                at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5103)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                ... 29 more

Jan 28, 2015 11:21:04 AM org.apache.catalina.startup.HostConfig deployWAR

SEVERE: Error deploying web application archive fusioncharts.war

java.lang.IllegalStateException: ContainerBase.addChild: start: org.apache.catalina.LifecycleException: Failed to start component [standardEngine[Catalina].StandardHost[localhost].StandardContext[/fusioncharts]]

                at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:816)

                at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:787)

                at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:607)

                at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:932)

                at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:723)

                at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:470)

                at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1329)

                at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)

                at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)

                at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)

                at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:389)

                at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:334)

                at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1041)

                at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:774)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1033)

                at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:291)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.core.StandardService.startInternal(StandardService.java:443)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:727)

                at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:148)

                at org.apache.catalina.startup.Catalina.start(Catalina.java:621)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                at java.lang.reflect.Method.invoke(Method.java:597)

                at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:322)

                at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:450)

Jan 28, 2015 11:21:04 AM org.apache.catalina.startup.HostConfig deployDirectory

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Hi,

 

These logs doesn't show which version of Java is being picked up by Tomcat. There might be some collision in the Java versions used by the compiler code an.

 

Anyway you may check out this link for a sample source code implementing the Export Handler using JDK 1.7:

https://www.dropbox.com/s/4pcxhl7s2yqdm4r/FusionChartsExportExample.zip?dl=0

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