Aamir

Chart Type Not Supported Error message after Fusion Chart Upgrade

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Hi,

We upgraded the Fusion chart version from 3.10.1 to 3.13.1 after upgrading there is an issue "Chart type not supported error message".

if we change the chart type to other hit an error message "Chart Type Not Supported" ,once we refresh the page  it's load the chart.

please response to this issue as soon as possible .

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Hi Aamir,

 

Please let us know which chart type you are using, and the list of JS files that you are including in your application to render the chart. Also let us know whether you are using any of the FusionCharts client-side plugins(like Angular, etc) to render the chart.

The error "Chart type not supported" is displayed when the chart "type" is provided with a wrong chart alias name, or you have not included the required JS file for the chart type.

 

Thanks,

Akash.

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The issue occurs on switching between chart types and on creation of new charts. The javascript included for rendering is fusioncharts.js. No plugins are used for rendering the chart. I have checked the alias names, they are the same as mentioned on the fusioncharts site. 

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Hi Aamir,

 

You can switch the chart types at run-time using the chartType() API method supported by FusionCharts. However, please note the switching chart types must have same dataSource structures. As you have not mentioned the chart type that you are using or switching to, please find a sample fiddle using the above mentioned method to change among the compatible chart types.

Sample fiddle : https://jsfiddle.net/fusioncharts/71tywkuf/

Documentation reference link : https://www.fusioncharts.com/dev/api/fusioncharts/fusioncharts-methods#charttype-6

As this is working fine at our end, if you still face the problem, kindly provide a sample replicating the issue and let us know the chart types you are using, so that we can provide you a solution.

 

Thanks,

Akash.

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