Tooltip showing on wrong element (Firefox)

[VTesting1]

Hello,

 

We're having an issue with tooltip's position in Firefox. When we test on Chrome, the tooltips were displaying correctly, but they are off by one data plot when testing using Firefox. Here's a video showing the issue:

 

When I hover over the second bar, it's showing tooltips for the third bar. 

The fusioncharts version we are using is 3.13.3-sr.1. Do you know why this happens? Thanks. 

 

[Akash Biswas]

Hi,

 

Please check with the current released version that is 3.14.0-sr.1 : https://www.fusioncharts.com/download/fusioncharts-suite-xt?framework=jquery

Let us know whether you are still facing the issue.

 

Thanks,

Akash.

[VTesting1]

We just upgraded our fusioncharts to 3.14.0-sr.1 as suggested. Still have issues with tooltip display. When hover over a bar or data plot element, no tooltext showing, however, if I hover outside the element about 10px to the left, then it shows. Here's a video showing the issue. 

 

[VTesting1]

This issue happens on Chrome also. Seems related to 

 Is this fixed? Thanks. 

[Akash Biswas]

Hi,

 

Please check this sample fiddle for reference : http://jsfiddle.net/rn8pcxq2/

This issue has been fixed. If you still face the same issue, kindly replicate the same in a sample fiddle and provide us so that we can check.

 

Thanks,

Akash.

[VTesting1]

Hi, Thanks for following up. Here's a fiddle shows the issue. Could you please let me know why tooltips not showing within transform? Thanks. 

http://jsfiddle.net/n190oksy/

[Akash Biswas]

Hi,

 

Please check the dataSource of the provided fiddle for the "applycsstransform" attribute, which you need to set to "1" within the dataSource, in case you are applying external CSS to transform.

Also refer to the modified fiddle working with the above mentioned attribute : https://jsfiddle.net/a9yjzxtb/2/

 

Thanks,

Akash.

[VTesting1]

That fixed the problem. Thanks.

[Akash Biswas]

Thanks for the acknowledgement.

Glad to know that your problem is resolved.