Transparent Graphs have Black Background when Printed

[unfoldedorigami]

When we right click and print a graph that we've set to transparent, the background is black and makes the text eligible. Is there a way to set them to white before they print?

[Deb.Penny]

I'm having the same problem on one linux server but not the other.  Can't see anything different between the two servers, same code, just different servers.

Any ideas? 

[Rahul Kumar]

Hi,

Could you please send us your code, so that we can debug it?

Edited September 8, 2008 by Guest

[unfoldedorigami]

Hi Rahul, there's isn't any code really. We set the flash to be transparent through the JS

 

 

 

chart.setTransparent(true);

 

 

 

And then we set the bgAlpha='0' in the xml.

 

 

 

When you right click to print, the graphs are black. If you set a bgColor and the alpha to 100 then it prints whatever color you set for the bg for the bg of the graph, but it would be nice if it would just treat it as transparent.

 

 

 

Kevin

[Pallav]

Kevin,

 

 

 

On which browser are you trying this? Also, would it be feasible for you to send us a live link of the same?

[munick]

Hello,

 

I thought I'd revive this post since I'm having the same problem. I'm only seeing it in firefox, ie seems to be immune. Here is a link to a fusionchart I found online that has the problem too.

 

 

 

http://www.cleancruising.com.au/shiplist.asp

 

 

 

These guys are using a gradient bg alpha: canvasBgAlpha="100,40"

 

Any ideas?