Complaint

[pitommasi]

I want to strongly complain against your support forum.

I am waiting important answers from you.

I posted them weeks ago and still no answer.

I know that is free support, but your competitors are way faster than you, evene for free support.

They even ask for feedback, after their answers, to know if the problem has been solved!!!

[Guest Angshu]

Hi,

 

My sincere apologies for the inconvenience caused.

 

Could you please provide us the unanswered forum links to answer those ASAP?

 

Awaiting for your early response.

[pitommasi]

Here you are, but, normally, it should'n work like this:

people have deadlines...

To be honests, if the decision had been on me, I had changed platform.

Luckily for you, it is not, so we are sticking with you... For now...

 

Anyway, the links are:

http://forum.fusionc...er-coordinates/

and

http://forum.fusionc...-hide-entities/

 

Thanks in advance

[Guest Angshu]

Hi,

 

Please find the answers regarding the forum links below:

 

http://forum.fusioncharts.com/topic/9009-marker-coordinates/

 

http://forum.fusioncharts.com/topic/8978-hide-entities/

 

Again, my apologies for the delay in answering your query.

 

Hope you have a great day!

[pitommasi]

thanks, if you can please check them again, problems are not solved yet...

[Guest Angshu]

Hi,

 

Thanks for your response.

 

We are looking into this and will get back to you once we come up with a solution.

 

Thank you very much for your continued patience and patronage.

[FusionCharts Support]

Hi pitommasi,

 

Hope you have the answers for the listed queries. Thanks.

[pitommasi]

I think so, thanks. I really hope that paid technical support is faster...

[Guest Angshu]

Hi,

 

We endeavor