Bar/Line charts values are incorrect

[pian]

Bar/Line charts y values are not synchronized with the y axis. For example a chart where the y value is 3000 but is displayed below y axis 2800 point.

Please see attachment.

We are using FC v3.

Need your help on that one. It happens in more than few reports

Thanks

[Arindam]

Hi,

Could you please provide us your XML and please tell me your V3 charts version?

[pian]

We are using FC v3.0.6 and this is the data xml for the MSColumnLine3D.swf chart I have attached:

<chart caption="" subCaption="" bgColor="FFFFFF" showBorder="0" animation="1" formatNumberScale="0" baseFont="Arial" baseFontSize="12" baseFontColor="000000" showLabels="1" showValues="1" showYAxisValues="1" xAxisName="" yAxisName="" showCanvasBg="1" labelDisplay="NONE" rotateValues="0" formatNumber="1" showLegend="1" legendPosition="RIGHT" legendCaption="" imageSave="1" imageSaveURL="http://leech:8080/bam-server/repgen/fcSaveAsImage" inThousandSeparator="," thousandSeparator="," inDecimalSeparator="." decimalSeparator="."><dataset seriesname="" renderAs="Bar"/><trendLines><line startValue="3000" color="FF0000" displayValue="SLA" valueOnRight="1"/></trendLines><categories><category label="Mon"/><category label="Tue"/><category label="Wed"/><category label="Thu"/><category label="Fri"/></categories><dataset seriesName="Amount" renderAs="LINE"><set value="5,000"/><set value="4,000"/><set value="3,000"/><set value="6,000"/><set value="5,000"/></dataset></chart>

thanks

[Pallav]

Hi,

 

 

 

This is appearing to you because of the 3D shift that we've given to line chart (and lack of columns in your chart).

 

 

 

If you wish the same chart without a 3D shift of line, just drop us an email at support [at] fusioncharts.com and I would be glad to send you a copy.

[pian]

I sent an email to the support but got no response. I need a solution either as an swf or directions how to avoid this situation through the xml

thanks

Urit

[FusionCharts Support]

Hi,

We apologize.

Could you please post the ticket number?

[pian]

Thanks alot