accented characters missing from vertical axis labels

[vuklaca]

Hello!

 

 

 

I am trying to add a string containing accented characters (o,

[Guest Rajroop]

Hello,

 

 

 

Could you please try updating your version?

 

 

 

I hope this helps.

[vuklaca]

Hello again,

 

 

 

I tried to send you an e-mail (pm is not allowed) with my problem but I don't think that it's sent as I can't find it in my outgoing messages.

 

 

 

My colleagues tell me we are not registered and that they are not sure what e-mail address they used when purchasing FC so we can't update. Can I pm you with the details?

 

 

 

Regards

[saptarshi]

Hi,

 

 

 

If you are using non-English characters you have to insert the Byte Order Mark (BOM) in your XML to let the SWF know that it will receive UTF-8 characters.

 

 

 

To see how you can insert the BOM in your XML, please visit the following documentation page:

 

 

 

http://www.fusioncharts.com/docs/Contents/SpChar.html

 

 

 

Hope this helps.

[vuklaca]

I thought about that too, but then why is it that non-English characters show up properly on the horizontal axis, then? That tells me that the xml is fine, because the problem only shows up in vertical axis names.

 

 

 

Since yesterday I found this in the manual:

 

rotateYAxisName (Boolean 0/1): If you do not wish to rotate y-axis name, set this as 0. It specifically comes to use when you've special characters (UTF8) in your y-axis name that do not show up in rotated mode.

 

 

 

I think this is an issue with FusionCharts. Is it fixed in 3.1? We use 3.0.6.

 

 

 

Regards

[vuklaca]

Hello again,

 

 

 

It turns out we were registered after all, and the update solved the problem.

 

 

 

Thanks for the quick replies.

 

 

 

Regards

[saptarshi]

Hello,

 

 

 

You are most welcome!

 

 

 

So glad to hear it worked.

 

 

 

Happy FusionCharting.