Help... Chart render error....sometimes

[ShadesOfGrey]

Hello there. We are using the Bar2D chart and sometimes in IE, the chart does not render properly. All the text is chrushed together and there is no bars at all.

 

 

 

I will attach our xml. This only happens in IE. IE 7 mostly.

xml.txt

[ShadesOfGrey]

Also. do to the framework we have I am not able to use the JS method to embed.

[Pallav]

Please paste the HTML code that you're using to embed the chart.

[Byngl]

I believe I am experiencing something similar with MSColumn3DLineDY.swf

http://www3.sympatico.ca/greg.bingleman/report.html

I've put 2 copies of the same graph here with a couple of tables in between. What I'd like is for the graph to be on the bottom, but it does not display properly when there are a lot of lines above it. If I manually select Rewind and Play, then the graph loads correctly. Also, if I set 'Run ActiveX controls and plugins' property to 'Prompt' (instead of Enable) the chart loads properly.

I am using IE 6.0.2900.2180 on Windows XP Home with all the latest updates.

I have attached a partial image of what the bottom graph looks like when it doesn't display correctly.

I thought perhaps that I could do the Rewind and Play programatically, but I don't know what property (if any) of the chart is exposed for that purpose.

[Sreeja R Menon]

Hi

Am also experiencing the same problem in IE6

Thanks n REgards

Sreeja

[Pallav]

Hi,

 

 

 

Please make sure that:

 

 

 

1. You're using FusionCharts JavaScript class to embed the charts.

 

2. You're not specifying the chart width and height in %, but in pixels (and without appending px at the end of numeric values).

[Sreeja R Menon]

Hi Pallav

If i specify the height and width in %,The graph will not be resized with page.Any workaround is there for this?

Am using the licensed version.

Thanks n Regards

Sreeja

[mikich]

Hi,

 

 

 

My problem is the same as described before, and happened just in IE, in FF - all right.

 

Please see the attached screenshots, once it rendering fine and once wrong (not consistently!)

 

The screenshots, are the same chart, same data, same all (reload data by Ajax).

 

 

 

I am sure that:

 

1. FusionCharts is HTML base with embed tag.

 

2. Charts width and height is specifying the in pixels (and without appending px at the end of numeric values).

 

 

 

Am using the licensed! version.

 

Please provide some workaround if you don't have a solution.

 

 

 

Thanks,

 

Michael

Edited January 24, 2008 by Guest

[Pallav]

Michael,

 

 

 

If you're using direct HTML code to embed the charts, do add ?chartWidth=w&chartHeight=h [replace w,h with values] in the Flashvars. Or, it's better to use the FusionCharts JavaScript class to embed the charts.

[mikich]

Hi,

 

 

 

Thanks for help, here (in attachement "chart_html.xml" ) is my chart implementation,

 

where I need to set those ?chartWidth=w&chartHeight=h vars? Or in my case it is should work as in your examples?

 

 

 

Tanks again,

 

Michael

chart_html.xml

[Pallav]

It should be in the HTML after the place where you specify ?dataURL=yourData.xml

[Aegis]

This also happens in Safari. If the graph renders outside of where your window is currently positioned, it will render improperly like the previous posters showed, unless you use the javascript imbed

Edited February 25, 2008 by Guest

[mikich]

Thank you very match Pallav!

 

This solution is fixed the rendering problem on IE.

[Deb.Penny]

I am experiencing the same exact problem and have to set width="360" height="310" or whatever number.  The chart renders all mushed together except a few words of the caption are visible, but no chart renders.

IE7, FP9, FC3Enterprise. 

The only fix is to manually "Rewind->Play".

-D

[FusionCharts Support]

Hi,

Could you please try rendeing the chart(s) after the HTML page rener is comeplete?

can use this code:

 

<script type="text/javascript">

  if (window.addEventListener)

  {

  window.addEventListener("load", creatreChart, false);

  }

  else if (window.attachEvent)

  {

  window.attachEvent("onload", createChart);

  }

  function createChart()

  {

  var chart = new FusionCharts("Column2D.swf?noCache=" + new Date().getMilliseconds(), 'ChartId', '100%', '275', '0', '0');

chart.setDataXML("<chart><set value='10'/></chart>");  

chart.render("chartdiv");

  }

 </script>

[tmohler]

Hi,

 

 

 

This fix helps, as it reduces the amount of times the chart does not render properly, but it still happens occasionally. For some users, it's as much as 25% of the time.

 

 

 

It seems like when it happens, it is usually trying to render the chart too soon, as the image pops up much faster than when the properly rendered chart appears.

 

 

 

Is it possible to detect a bad render programmatically and force a re-render?

 

 

 

Thanks

 

Tim

[Pallav]

Tim,

 

 

 

There's no way to programatically detect it - the only way to solve it for sure is to NOT use % width/height, but use pixel width/height.

[mh]

Hello ShadesOfGrey,

 

 

 

I have the same problem with IE browser.

 

 

 

Have you find a solution ? I nedd help

 

 

 

Thanks